Mary
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What Payment Options Types Do You Accept?
Hobbyking only accepts the following payment options: 1. PayPal 2. Credit Card 3. Bank Transfer
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I Created A New Account. Can I Regain My Membership Level From My Old Account?
Your new account will not reflect your old account. You need to place required number of successful orders to reach certain membership level. Click here for your reference -Account Membership Types...
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How Can I Get My Account Upgraded?
New Customer As a new customer, you may directly place an order without registration and use PayPal Express as the payment option. Once the payment is confirmed, the system will automatically crea...
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How Can I Apply For A Wholesale Account?
As a wholesale account holder, you will enjoy the best value on our products and major discounts on freight costs. Our minimum order amount for wholesale account is US$2000 per order, and payment ...
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I Forgot My Password. How Can I Access My Account?
To regain your account, you need to reset your password online by clicking here -Recover Here. You may also contact us and provide us the following details listed below. 1) Your registered email...
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How Can I Unsubscribe The Email Alert For Stock Arrival?
To unsubscribe the email alert for stock arrival, click MY WISHLISTS, then click DELETE WISHLIST for item/s you wish to remove.
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How Can I Update My Hobbyking Account Password?
1. Access "My Dashboard" 2. a. click "Account Information" b. Tick "Change Password" 3. Fill with required information and click "Save" Please feel free to contact us if you need further assista...
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What Should I Do If My Account Is Suspended Due To Multiple Unsuccessful Login Attempts?
Reason: Hobbyking Account will be suspended for 24 hours if there are FIVE consecutive unsuccessful login attempts for security measures. Solution: Please feel free to contact our Support below f...
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I Did Not Receive The Password Reset Email Notification. What Should I Do?
If you tried to retrieve your password by clicking the "forgot password" link but did not receive a reset password notification email, please contact us to temporarily reset your password for you. ...
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How Can I Change My Email Address?
Once you're signed in to your account, you may perform account maintenance such as updating e-mail addresses or address information or changing your password with easy steps: 1) Click ACCOUNT INFOR...